Employment Opportunities

Front Desk Ambassador

The Hot Yoga Factory Chelmsford (THYF) is seeking a Front Desk Ambassador who is a dedicated, service-minded individual and is passionate about sharing the benefits of yoga and wellness with others. The right candidate will thrive in a fast paced environment and be able to multitask and handle a variety of responsibilities and situations concurrently.

Details
Reports to the Studio Director.
Part Time position, evening and weekend availability required.
Starting salary – $12 – $14, DOE
Additional benefits: unlimited membership to all classes.

Key Accountabilities
-Communicate effectively with current and potential clients.
-Create an excellent customer experience.
-Increase revenue by meeting weekly sales goals for retail and services.
-Create and maintain a clean, beautiful space.

Requirements
-Minimum 1 year commitment.
-Strong sales and customer service skills.
-Ability to problem solve and take initiative.
-Strong organizational skills, ability to prioritize.
-Willing to work in varying shifts and extended studio hours.
-Works effectively within a team as well as independently.
-Familiar with THYF studios and key offerings.
-Strong computer skills; previous experience with MINDBODY Online* a plus.
-Knowledge of yoga and wellness industry.
-Ability to sell memberships, workshops, training’s and retail offerings.
-Educates guests about the details of our offerings and products.
-Works with MINDBODY Online for all bookings and transactions, with a high degree of accuracy.
-Compassionately holds boundaries and enforces THYF policies.
-Executes daily maintenance tasks, upholding a clean, safe, organized and aesthetically pleasing studio and retail space.
-Supports management and leadership teams by communicating and providing feedback regarding the needs of the space.

Send resume to: [email protected]

In your cover letter please provide answers to the following questions:
1. What makes you passionate about fitness/yoga?
2. What key performance indicators would you use to measure the health of a fitness/yoga business?
3. What three words would your friends use to describe you?
4. What does community mean to you?

Submit by March 29, 2019

*Preference will be given to those with MINDBODY Online staff certification.